Last Update: July 27, 2017
OrganiGram recognizes its obligation to its customers, community and online visitors to adhere to the highest standards of decency, fairness, and integrity in all its operations. Likewise, Organigram is dedicated to the fundamentals of protecting consumer privacy on the Internet.
What personally identifiable information we collect
At our site we don’t collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. We may collect your personally identifiable information in order for you to participate in some programs, sweepstakes or other promotions (the “Services”) offered on our site, and for the purposes outlined below.
What we use your personally identifiable information for
We use your personally identifiable information for the purpose of providing the Services you request, including using your e-mail and/or your name and phone number, to contact you in connection with providing the Services; where you specifically consent to follow-up contacts by Organigram or to be put on our electronic mailing list, to contact you from time to time; and for such other purposes to which you may consent from time to time.
Disclosure of your Personally identifiable information
We don’t share your personally identifiable information with anyone outside of Organigram and its affiliated and related companies, except to third party service providers and agents of Organigram which have agreed not to use your personally identifiable information except for specific purposes, as directed by Organigram.
Some or all of the personal information we collect may be stored or processed in jurisdictions outside of Canada. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions.
How We Protect Personal Information
The security of your personal information is important to us. We protect your personal information by maintaining physical, organizational and technological safeguards appropriate to the sensitivity of such personal information. We retain personal information that we collect only as long as necessary for the purposes for which it was collected or to meet legal requirements and we destroy such information when it is no longer needed.
Access and Rectification
You have a right to access to your personal information and to request a correction to it if you believe it is inaccurate. If you have submitted personal information and would like to have access to it, or if you would like to have it corrected, please contact us using the contact information provided below.
Deletion of Personally identifiable information
Individuals who provide their personally identifiable information to Organigram can make a written request for deletion of such information from our database at any time by sending a letter to:
35 English Drive
Organigram may use “cookie” technology to obtain non-personally identifiable information from its online visitors. Cookies are information files that your web browser places on your computer when you visit a website. Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent. We do not extract personally identifiable information in this process nor do we provide this information to third parties. Cookies allow us to customize your user interface to speed up the navigation process and to make the site experience more efficient. If your browser is configured to reject cookies, you will not be able to use the features of our site.
We use a temporary session cookie to enable you to use some of our interactive features. These temporary cookies are eliminated when you exit your browser. Another type of cookie can be stored on your computer by your browser. When you log in, this type of cookie tells us whether you’ve visited us before or are a new visitor. We do use the cookie to help us identify site features in which you have the greatest interest so that we can provide more of what you may want.
While we try to ensure that our site only links to sites that share our high standards of decency, fairness, and integrity, Organigram is not responsible for the contents of any such linked pages or any other pages not under its control and/or part of our site. Organigram makes no representation or warranty regarding, and does not endorse, any linked web sites, the information appearing thereon or any of the products or services described, other than with respect to our site.
As in our other business operations, Organigram approaches our communications on the Internet with respect for, and commitment to, individual privacy rights, concern, and respect for the different sensibilities of our consumers. We support active self-regulation of this new environment to ensure that responsible marketers can maintain the right to use all communication media to interact with its consumers.
How to Contact Us
Call 1-844-644-4726 (1-844-OGI-GRAM) and the folks on our client support team like Nicole, Bhreagh and Jastine can answer any question you have.
Monday to Thursday: 8:30 AM to 8:00 PM
Friday: 8:30 AM to 6:30 PM